I guess your best option is to use a midi monitor to see what is sent when exactly and troubleshoot from there. If you then still need help please start a new thread as this has nothing to do with the beta.
Open Beta Version 3.7.0
Hi Peter, I have now decided to reduce my beta song size to 20 songs so I can test the syncing a lot faster, so I went to song mode hit edit and selected all my songs on the iPad and left 20 songs to stay, now this is great to do as it’s fast , but when I hit the rubbish bin the software seems to go in to freeze, which is also expected except due to my large library 3800 songs the long freeze made me think something was wrong, what is needed is some visual bar or indicator that the delete processing is in progress so the user knows when it finishes.
I was going to do more tests today but my home Internet is out for the day for maintenance, bummer.
Thanks Damir
Hi Peter , I've got my internet back , and have reduced my ipad song total to 20 songs the imac responded to this correctly by reducing its database to 20 songs but for some reason 6 of my 20 songs have not loaded on the imac, those same six songs have highlighted in red on my ipad but when i choose them they play ok and they loose the red missing colour but on my imac the same six songs are highlighted in red and do not play as they are missing the audio file. So the conclusion is the missing songs sync is not related to the number of songs you have in a library, but 5 out of six were .wav files so i thought that might have some5hing to do with it but the damn last sixth song was a .m4a song so perhaps this is not the issue to why these 6 songs have been left out of being synced.
I am running out of ideas.
Any suggestions?
Cheers Damir
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Hi Peter, i have just removed my 20 songs on imac and turned off the iclod sync, then i turned it back on , well then i got the twenty songs again that seem to be my ST3 ipad named song titles but i also got my ST3 20 songs that are the actual file names as well so now i have 42 songs on imac i assume the imac has synced up to icloud that now has the ipads original file song names and the changed filenames plus i have 2 more files i don't know how or why they appeared.And my iPad now has 42 songs files, i think whats happening is the file names and the TITLE song names are treated by iCloud as two different sources and are added on in to the icloud database, this is duplicating the songs in icloud.
So i am getting more and more confused.
You need to have one file name that is synced either the title or the file name not both as its confusing the icloud.
I never liked the confusion of files are treated, i expect my song file name to be the master of my file.
So when i name my file on my computer this is the actual name used in ST3 to be the song, the artist is an additional information , but the file name is the song name and there is no confusion. I don't understand to why we need a file name and a title name , the two should be one , this simplifies everything , as a musician i expect this logic as the song name is the file name, i am not a computer operator i am a simple musician needing my song file thats named to sync up to all my devices , it should be very simple , so why is it so comlicated?
Cheers Damir
Hi Peter i have manually removed the 22 extra files that appeared mysteriously, the good news is both devices remove the files fairly quickly and work in sync as expected and it does not seem to matter which device you delete the files on the other follows.
There are questions i have , on iMac if i choose to load a song i don't get the option iTunes or Music library but on iPad & iPhone i do.
The other thing is if i choose to load from local and iCloud files I've got no idea how to find the ST3 folder to choose files from it again , i know i have a shortcut in settings but thats not where i am at this stage so how do i find my ST3 folder?
Another thing is when i do load a file that i created earlier in ST3 but have removed it but now i want it back all my data like loop , lyrics and colour schemes are gone , this means i have to redo all my work again for every song if i was to load them individually back in to ST3, is this wise, how do i create and save a file that retains all my hard work and it stays with that song if i unload it and reload it?
I know this is a lot to take in so only respond if you have time.
Cheers Damir
Latest test , i Cleared iphone and imac ST3 folder and turned off the icloud sync on them , i double checked i had 20 songs on ipad interface and the ST3 folder then i reset the icloud to sync up to this ipad, i waited for a while, then i fired up the imac , it loaded 20 songs on the interface just like it should but it also loaded two extra song files to my ST3 folder , this means icloud is not cleaning itself to new complete device connection it has two files its retaining , so then i fired up the iphone and waited and still am waiting as i write this , i got all 20 songs as expected in the interface but only 11 songs are in the ST3 folder and its still not loaded the other 9 possibly 11 songs if you include the two songs that load mysteriously.
So something is wrong in icloud.
Damir, you open too many mostly unrelated topics. Too much for me to process. Just some quick notes:
When you delete songs, only the audio files attached to these songs are deleted. Same thing happens when you restore a backup. Only audio files, attached to songs are deleted before restoring the backup. When you then refresh the song list, it will pick up all leftover audio files and add them to your library. I guess that's why you see these duplicates.
ST3 uses the title tag as the default song title. It will only use the file name when there is no song title.
To go to the ST3 folder, open settings and scroll down. You will find a shortcut at the bottom of the settings page.
To store audio region settings, export a song through the export feature as a .stsa file.
Have tried running the iCloud sync process for almost 20 hours between my iPad and iphone both with the latest beta Installed. Lots of red songs on both devices! Like Damir, will try limiting the songs to about 20 to see what happens. Will keep you posted
peter To store audio region settings, export a song through the export feature as a .stsa file.
I have done this but how do I then import this file ?
Also when exporting one file only it would be very useful to load the song name in automatically for us so we can recognise the file, if I try to rename it the songs list is hidden by the export window I can see the songs title to be able to name it exactly. I understand your reason for bulk saving but it’s not friendly for single export.
peter To go to the ST3 folder, open settings and scroll down. You will find a shortcut at the bottom of the settings page.
I know this I was the one that suggested it, but when you export on iMac it’s impossible to find the ST3 folder when using export it’s well hidden and you are not able to exit to settings, iPad and iPhone it’s reasonably easy to find ST3 folder.
Damir So why am I getting duplicates in iCloud that resemble file titles as well as song titles?
Because you do not bother to set any tags on your audio files.
DickyDutch Have tried running the iCloud sync process for almost 20 hours between my iPad and iphone both with the latest beta Installed.
How many songs are in your library? Can you check if these songs are indeed missing in the ST3 folder?
Damir I have done this but how do I then import this file ?
Double tap on it should open it in ST3.
Damir I know this I was the one that suggested it, but when you export on iMac it’s impossible to find the ST3 folder when using export it’s well hidden and you are not able to exit to settings, iPad and iPhone it’s reasonably easy to find ST3 folder.
https://support.stagetraxx.com/d/552-mac-where-does-stage-traxx-store-audio-files
peter I guess your best option is to use a midi monitor to see what is sent when exactly and troubleshoot from there. If you then still need help please start a new thread as this has nothing to do with the beta.
Thanks Peter, I’ll see how it goes with feedback from the Showmagic team. I only mentioned it on this thread because I’m exploring avenues with the new midi action buttons that are exclusive to the beta but I probably failed to mention that. The new buttons are a great addition but my software is not playing nice.
Many thanks.
Kev
I have also done this and it automatically jumps to ST3 and not the beta , this I don’t think is appropriate as I don’t want my ST3 main program to be interfered with.
Plus if I have a number of songs within this one file how do I know what I am loading in to my software, this is very dangerous.
Am I using it wrong?
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Damir That's the problem that the beta is not a fully independent application. It is basically only ST3 with a nice beta label. Regular users don't have the problem of the wrong app opening. You could instead drag and drop the file into the ST3 Beta window or use the Right click open with menu.
Damir Plus if I have a number of songs within this one file how do I know what I am loading in to my software, this is very dangerous.
That's up to you. You could name your files accordingly or always store single songs. Whatever you imagine. I am not going to impose any option on the user.
peter When you delete songs, only the audio files attached to these songs are deleted. Same thing happens when you restore a backup
I thought as you delete a song you get a choice to just delete that particular database of that song or the database and the audio itself which gets rid of everything relating to that song including the audio, if that’s not true perhaps that’s why we are getting weird results.
My audio file is god it can be used by multiple created songs and each songs database controls this audio file in its selected way, when you decide to delete any of those songs you get to choose if you just delete that database or if you choose the other option you will get rid of all databases using that song and the audio file itself, this logic is what I thought was used, if not then I can see why we are all getting unusual behaviour.
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I set my song title and my artist column in all my songs , what are these other tags you mentioned and where do they need to be set and why?
Only title and artist are important and if you set them you will never see a song with a filename as the title (well except if you set the filename as the title in the tag).
And regarding song deletion: When there are multiple songs pointing to an audio file, The file will not be deleted when deleting a song. When the audio file is used by only one song, you can specify whether to keep or delete the file.
Regarding the sync problems: The next version will add detailed logging to logfile. I hope I will be able to figure out what is going wrong on your devices when I see the log file.
Example of problem in iCloud .
My song File name is. SONG 1
My changed name of song is SONG X
In i cloud I get SONG 1 & SONG X
This should not happen
I also get multiples of these in some cases 4 same files but not consistent with all songs.
Thanks Peter for all your great work I will leave you in peace for a while I’m off to Italy for holiday 5 weeks so will check in every so often
I know everyone’s probably sick of me but I am very keen to have the sync which is going to be a great addition to ST3 just like looping has been.
What do you mean by "changed name"? Did you rename the file? Or are you referring to the song title? How did you change it?