Hello everyone,
I had a problem during my concert this Saturday.
The 2nd tablet used by a musician who plays with me disconnected all the time from the session with the following message: "Connection closed - Host has closed or denied the connection" :

Each time he joined the session and disconnected for 30 seconds maximum, which greatly disrupted him during the performance.
What could be the reason please so that this doesn't happen again next time? How to check that the connection is good between the 2 tablets (can we view the 2nd tablet in the Wifi, Bluetooth or other configuration? I can't find it anywhere).
Thank you so much.

Unstable network is your problem. Get a good wifi router with support for 5Ghz bands and that should take care of it.

    peter
    Thanks Peter. Honestly, I didn't even know that it used WiFi to connect the tablets to each other. Does this mean that we both have to connect to the same network? For example, I share an internet connection on my phone and the 2 tablets are connected to this shared network?
    Or there is my Beringher xr18 which has a wifi router with hidden SSD.
    Should we connect the 2 tablets to this network?

      Well, it uses Wifi if available. If not, it will create its own ad hoc network which is very unreliable especially when in a room full of people.

      Don't every rely on the XR18 network. It is not really better and has no routing functionality for devices connected to it.

      Just buy a wifi router and connect all devices to that wifi. If you need internet, get a wifi router with a sim card slot so that it can provide internet access to all connected devices.

      6 months later

      peter I don't think that is the case. As Ive stated earlier the connection will work as long as the router or mi fi has an actually internet connection. If you are on a closed network the disconnection will happen every 30 seconds or so. I've had this problem for months and it hasn't been addressed. As I see in the forum it us many people having the same issue. I'm looking at Presonus’s studio one 6.0 for setting up the show. This is just too much a pain in the ass especially if you can’t get cellular connection inside a building.
      Brian

          Bbachorz been using a router for a LAN connection for ages without issue. I have had issues with Bluetooth and the only time I’ve heard about those having issues with a router is when they try and connect via the venues wifi.

            Bbachorz You don't need an internet connection to use the network feature. Your disconnects have another reason. Maybe try another router, switch to 5Ghz or make sure all devices run with the same iOS version.

              Bbachorz I had the same issue as you, no matter what the disconnection happened every 30seconds, this was fixed when I updated my operating system and ST3 software to the latest version , so the issue was I believe in the operating system as now I tested it and it keeps permanent connection like it should , yes it probably is not as reliable as a good powerful router but for my needs in a small venue of 300 to 400 people it is solid enough , now it is working as expected before it was not working at all, I believe it had a design bug which was fixed.
              So just update your software and see how you go before purchasing another tack on device to fix a problem that never should have been there in the first place.
              This issue was on two iPads and an iPhone, all three devices now work perfectly after the IOS update.

                I had a support request recently where this disconnect seems to happen even though all devices run the latest iOS version. I myself can not reproduce the problem. All my hosting sessions run without disconnects even with a mix of iOS15, 16 and 17 devices.

                  peter that's a bummer, perhaps it is a particular operating system setting that causes it and by updating the operating system it defaults to a working setting, I am clutching at straws now , but it definitely was a bug and now its not there.

                    I guess it must be something in the iOS settings. But except allowing Stage Traxx to access the network, I have no idea what else could influence it.

                      peter
                      We have two iPads (new)
                      Both updated to V17.5.1
                      iPads are 4 feet apart and we keep loosing connection when hosting a session- would a wireless (guitar) transmitter cause this?

                          Decoste1 it might be the guitar wireless but it’s unreliable hosting via Bluetooth anyway so I’d recommend using a router via its LAN.

                            Decoste1 my bluetooth connection was the same now i can be on the street with the host in the house witout a problem, you need to find the reson for the this if you simply want to use it witout a router, bluetooth should work but it has a bug that no one has fixed yet, they just use a wokaround.
                            Perhaps try a fresh install of the operatig system and st3 and see if it goes away as updates just keep mdifyind the system which could corrupt thigs in the bacgrund without you knowing it.
                            I know that bluetooth was a lot more reliable before so why is it not usable now.

                              Bluetooth runs on 2.4Ghz. Wifi also runs on 2.4 GHz. Anything in that frequency range can cause disconnects. Especially wireless audio transmitters that often nuke the whole frequency range.

                              5Ghz wifi with a dedicated router will solve those issues.

                                peter this disconnection has nothig to do with signals iterference, it is a regular disconnection that happens every 30 seconds , its a bug, once eliminated bluetooth works just fine.

                                  4 days later

                                  i had this problem at a few venue's i just bought a small WiFi router,problem solved

                                    davedroug i had this problem at a few venue's i just bought a small WiFi router,problem solved

                                    Thats a workaroud, which is a more reliable way to go but it introduces extra equipment tacked on, which is fine but the original problem is not solved.
                                    After updating my software on all devices the bluetooth problem went away now i can reliably use bluetooth, it might not be as reliable as a wifi router but it definitely is rock solid enough for my smaller gigs which was totally uneusable before.
                                    I like to fix problems not work around them if possible.