No Audio output coming from iPad

ZacKelly

Hi, for some reason I can’t get any audio output out of my Stage Traxx3 through the iPad.

In Audio routing, it is set to “Speaker” (or switches to “Headphones” if I plug headphones in} however there is no sound.

The song plays and displays like usual, just no audio out.

I’ve closed/opened the app. No resolution.

Cold booted iPad twice. No resolution.

It was working earlier in the week.

The iPad will play YouTube and iMusic fine, just not Stage Traxx3 files.

Thoughts?

peter

Check your volume settings: song volume, playlist volume, master equalizer gain and device volume.

ZacKelly

peter Gday Peter, yep all the volumes are at 0db (as usual). Not sure how to check the playlist volume (can’t see an adjuster for that).

All tracks on all songs are at 0db.
Master Volume is 0db.

Did a full back up from MacBook onto the iPad. Everything is working fine on the MacBook, Audio not working on the iPad (it was working fine last week nothing has changed that I’m aware of).

YouTube and Spoitify all work fine, it’s only ST3 that won’t play audio on the iPad.

ZacKelly

You one’s believe this. Literally tested it before sending you that last text/reply. No audio.

Sent you the reply, then went back to test a file and it’s now working.

?????

Concerned this might happen at a critical time prior to a gig. Obviously taking the MacBook as a backup is a good redundancy plan

peter

See here how to switch the volume slider between song and playlist volume: https://stagetraxx.com/user-guide/overview/#full-screen-player-with-lyrics