No space left... ?

peter

OK, in that case the only idea I have is to change the error handling in Stage Traxx and just assume there is enough space available when there is an error detecting it instead of assuming that there is no space left. These changes will be part of the 3.8.25 update which will be available in 1-2 weeks. If that update does not fix the issue, please get back to me.

Olivier

peter
Thank you very much Peter, I will be sure to let you know when I know of the new update

Olivier

Hello @peter,
I just updated the application on my MacBook - version 3,8,26 (9012), and the problem has disappeared, I can now import the files directly without insufficient space error even though I have a lot left.
So you managed to correct the error, well done and THANK YOU!!

peter

Thanks for letting me know. So the problem was indeed that for whatever reason checking the available space throws an error. No idea why but I'm glad the modified error handling works.

Olivier

Hello @peter ,
It's been a while since I imported new sound files on Stage Traxx 3 and the problem came back (see screenshot).

Did you change anything Peter?
What's annoying is that I can't make backups on my macbook either. Here is the message also while there is still a lot of space available:

The application is installed on the main APFS partition of 2TB and there is still 1.6TB available.
I also have a Bootcamp partition of 1.5TB and an ExtFat partition of 4.5TB but which normally should not affect Stage Traxx

Any idea to solve the problem?
Thank you very much
Olivier.

Olivier

(Version : 3.8.28 (9019))

peter

So the fix I released worked for some time and now it stopped working again?

Olivier

peter
Hello Peter. I had updated the application when the patch came out and tested: The files imported without problems. I have not imported other tracks since and this morning when I wanted to create a new song these messages appeared again. It's strange ...

peter

OK, I will search for another way to detect the available space. Really strange that you are the only one with this problem.

Olivier

peter
maybe I'm the only one with 3 partitions on an 8TB disk: BootCamp for Windows, and exFat of 4TB in addition to the classic macOS partition... I don't know but what is sure is that there is really no lack of available space... Sorry to make you work on this part if I'm the only one...

peter

Please send me your logfiles from your Mac via Settings > Create Support Email. I am using an alternative method to detect the available space when creating this email. So if the free space info in the email is correct, I could also use that method for the checks when saving data.

Olivier

peter
I'm definitely not having any luck. This is the message that appears when I click on "Create support email"

Olivier

And here is my system information :

Olivier

All disk volumes :

Olivier

When I click on "Show Stage Traxx 3 Files..." I arrive at this folder which is on my main Mac partition :

Olivier

And my email client is configured correctly since I receive the emails :

peter

Can you only receive emails or also send them in the standard email client?

Olivier

Yes, I can also send emails @peter
Since MacOS 10.7.4, the settings are normally auto-configured and my emails are synchronized on all my devices.

That said, my Apple account is linked to my Google email, so it may go through the Google server, I don't know if that's what could be the problem...?

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