No space left... ?

Olivier

Good morning,
When I try to create a new multitrack song, I get this error message when adding the audio files for each track. This only causes this problem on my macbook and not on my iphone or ipad. I don't understand because there is of course space on my mac as well as on my iCloud Drive.
Thank you for your help
Olivier.

peter

iCloud does not count for this calculation. Only your regular space counts. How much space do you have left? macOS does some funny calculations and so the available space displayed in macOS is not always what is really available.

See here:

What finder displays is 131GB free. What is really free is 115GB. The rest is used but marked as "can be deleted". If your free space is less than 30-50GB, funny things start to happen. Try to stay above that value.

Olivier

peter
Hello and thank you for the response. I have more than 1.5TB free on this 2TB Mac partition. I don't understand where the problem could come from...? I have another 2TB partition for Windows and also a common 4TB extFat partition, but normally Stage TRAXX3 being installed on the 2TB MacOS partition does not see them.

peter

That's strange. I checked the code and I do not see any obvious issues with volumes that size. It should even work fine with petabyte sized drives.

I suspect it might rather be a access rights issue. I think ST3 is not allowed to access that information on your device. Which Mac and macOS version are you running? Could you reinstall the app and see if that helps?

Olivier

peter
Good morning. Here are the specifications of my Mac which is quite powerful it seems to me. And here is also the information of the application, which I uninstalled and reinstalled and it does the same thing in the error message when I try to import audio.
THANKS

"wheel" is read-only but I can't change that, a message tells me that I don't have the permissions required to change this permission...? I don't know if it's related or if you have the same permissions as me...

peter

The permissions of the executable file are not important. The permissions of the data folder are. You (your username) needs to have full access to the folder ~/Library/Containers/Stage Traxx 3.

Olivier

Hello Peter, This is what I have on the information in this file.
I have read and write access for my user account. And read only for wheel and everyone.
I don't understand....

peter

Yes, but that's the application file. Please read my last reply. That folder is where files are stored and where you need to have full access for your user. Not the application file.