Multitracks shifting and out of sync

danielalejandro

I was just adding my whole new repertoire of songs to the Stage Traxx software and after only 4 multitrack songs added one by one.. it started to lagg/unsync the songs. Meaning that the drums were not synched with the piano, click, vocals.. everything is out of sync.

I am adding track by track (total of 5 backing tracks) in .wav format.. is there a way to fix this? what is the danger of getting this glitch in my live show over the weekend? why is this happening?

Thanks!

danielalejandro

I'm using the latest version 3.8.20 (8987) in a macbook pro M1

peter

Please send me your logfiles via Settings > Create support email.

danielalejandro

peter done ! thanks

peter

Interesting. Usually I can see out of sync playback in the logs. But not in your case. Everything seems fine. Do you have a date / time & song name where it happened?

danielalejandro

peter yes, it happened in "por que amar asi" and "hp" also in "infieles" everything i could double click and test out that was working before. It all got fixed when i shut down the app and re-opened it. I just wouldnt want to do that in the middle of a 2 hours show.

peter

Ah OK, now I see it. Tracks 7 and 8 seem to be off by about 100ms. This is indeed detected by the audio engine and it tries to restart before starting playback but that does not correct the offset on both tracks. I have not seen something like this yet. Usually a restart of the audio engine fixes these issues. No idea why that did not work in your case. Let's see if it happens again.

danielalejandro

peter Awesome you found that small problem. I will be adding 10 new songs tonight.. (5 wav tracks for each song, lyrics and synching those lyrics) so I'm sure I will still get that offsetting issue. IF that happens I will send you the logs again and I'll shoot you a message through here. Thanks a lot for your help 🙂