UI24r as interface

Dmk40

HI, can you write detailed tutorial for routing in the app also on ui24r?

Thanks.

DirtBlonde

Plug in the ipad and turn on the app
Connect via camera kit to ui24 to the usb b socket
Boot up ui24r
On app under settings go to 'audio device setup'
Under 'multitrack outputs' set 'track 1 output' to 'Soundcraft Ui24 01'
do same for rest of track outputs. 2 to 2, 3 to 3 etc. (Note it doesn't have to be 1 for 1 as you configure in the ui24r next, this is just what I do)
go to ui24 and open the 'patching tab
press 'usb-daw 1-16'
if you followed steps above the the blue numbers 1 to 8 along the top are your channels 1 to 8 from stage trax
route them to whatever channels you want to use on the ui24 (brown vertical numbers on the right). ( i route to ch 17 to 24 so I can make use of the virtual channels)
done, hope that helps

DirtBlonde

abbo69 Not really so I just put up with it. Sometimes it's stable for weeks I can unplug the ipad, close the app and when I plug it back in it works. Then other times I have to reboot. I haven't got to a cause yet although 1 gig it lasted up to the last set then kept disconnecting which I think was caused by when the smoke machine kicked in as worked ok the rest of the night when I turned it off. So I'm thinking maybe its the power stability that causes it behave well or not. Still working on solution.

abbo69

DirtBlonde thanks very much for the reply!
Interesting about the smoke machine!?!
Is the smoke machine controlled through the ui24 somehow or was it just plugged into the same power output or something?
Certainly not ideal if you lose control of your tracks halfway through a gig!
I’ve got a Scarlett 8i6 laying about I might test it with and see if it’s related to the UI24 , would be nice to be able to use the UI and not have to lug more gear to gigs though 😂

DachsKrieger

I've been using the same steps that DirtBlonde outlined above and the problem persists randomly. I can't put my finger on what might be causing it. The sound dropped out twice during our opening song at a show last night and we had to reboot the mixer twice. Once rebooted, everything works fine...until it happens again. Has anyone had continuing success?

Damir

DachsKrieger sounds like you have an intermittent connection , I assume you are using an adaptor to get an audio out from device, I found when my devices start playing up when it comes to charging or connecting it’s usually the device socket that needs cleaning , dust and grime gets in after a while which makes a not so reliable connection , it’s just a total guess as I don’t know any of your setup, that’s why I use the older devices with headphone jacks which are a lot more reliable.
Good luck.

DachsKrieger

Damir So, just to explain further. I am using an iPad Pro (w/latest ios), connecting to my Ui24R via usb c to b to play backing tracks from ST3. Everything connects up fine and I can play my tracks until the sound goes dead (this could be after 20 seconds or 45 minutes - seemingly random). The only way to get sound again is to cycle the mixer off/on.

I just realized yesterday that this occurs with ST3 and any other music software on the iPad. I tried different cables and there was no success. I took one of the same cables, connected it between my Windows PC and the mixer and I haven't had a drop since. I played a couple hours of music this morning - rock solid. With a reasonable amount of certainty, the problem is the compatibility between the iPad and mixer. I am going to try a MacBook which would be fine for me to use on stage for our tracks. I'll report back what I find.

Damir

DachsKrieger I am using an iPad Pro (w/latest ios), connecting to my Ui24R

Have u tried updating your Ui24R with latest firmware in case that might be a problem.

Damir

DachsKrieger I just realized yesterday that this occurs with ST3 and any other music software on the iPad. I tried different cables and there was no success. I took one of the same cables, connected it between my Windows PC and the mixer and I haven't had a drop since

To me this means a socket problem on your ipad,as its the only thing that was common, and when you use the same leads on on your PC you have no issues.
Have you checked the inside of you lightning socket on the ipad?

DirtBlonde

I still don't have a solution. Thinking maybe a playaudio12 in between or new mixer.

DirtBlonde

Damir yes I have the latest firmware.

CrimsonMedici

DirtBlonde hi - I use a ui24 with my iPad Pro and it’s alls well.
I noted on your thread the smoke machine - they are well known to push back on the main supply spikes of electricity (when they turn on n off the smoker) … happened to us a few years ago.. ableton connected direct and then it’s dead
Turns out the UI24 is quite susceptible to spikes in electric
We purchased a special adapter to clean the electricity and reduce spikes caused by the smoke machine

The UI is very temperamental with spikes in electricity

Cheers
Nick

Damir

DirtBlonde Hmm!🤔, thats why i only use headphone out from ipad, i was thinking of changing to latest digital small mixer , now i think i might stay with my analog path that has never let me down.
Goodluck with the solution
Cheers Damir

DachsKrieger

I wanted to post an update here. Following these steps, I have had reliable success.

Plug the usb to your iPad but Do not connect the usb B end of the cable to the ui24 yet.
Have ST3 running.
Turn on your ui24.
THEN plug the usb B end of the cable to the ui24.
Everything should connect and stay stable.