Hi Peter i have been using stagetraxx for a few years now and I purchased the full version 2 years ago. All of a sudden I'm trying to add a new track from my files and it's saying i need to purchase the full version to do so. I have tried doing the restore purchase which does nothing. I have over 200 songs on there which i can use as normal but as I say its not letting me add more songs saying purchase the full version. Can you help? TIA
Problem adding tracks
You need to restore your purchase: https://stagetraxx.com/user-guide/faq/#how-do-i-unlock-the-full-version-if-i-have-already-purchased-it
Hi so i have just done this and its charged me again
This looks like you made the original purchase with another AppleID. You can contact Apple Support to get a refund. But you need to switch to your original AppleID to unlock the full version.
peter Ok I'll send a request in. Thank you