Problems playing Tracks

peter

Can you send the video to support@stagetraxx.com? Do you have anything else running on the iPad/iPhone?

rogerv

peter
In this test: no . Only ST

It i shut down stage Traxx and start again it works oke During a few songs. Then the problems come back

rogerv

peter
I reinistalled stage traxxx And An older backup i knew i had No problems at that time.
Now it looks like i am in An program modus

peter

Ah I see the issue with the wrong songs displayed. Thanks for the videos. I did not understand your description of the issue but this was a bug on iOS16 which version 3.6.10 got fixed. So please make sure you are now running version 3.6.10.

The second issue is fixed in the current beta version. I only saw it happen when you use the option to automatically open the lyrics viewer when you hit play. So please disable it in version 3.6.10. Here is the original post about this issue: https://support.stagetraxx.com/d/1538-pdf-does-not-load-up/10

rogerv

I stil have problems playing tracks and lyrics. The Ipad has problems again that after a few songs played traxx does not show the current playing song. It shows stil the previous played but the audio of the new started track is runing

peter

Which version of Stage Traxx are you running currently on which iOS version?

rogerv

3.8.7 8899 iPad 16.7

And the Search song field disappered [

peter

The search song field is visible in your screenshot. Do you mean something else?

I have a test device with iOS 16.7 and I don't see this issue. How can I reproduce it?

Can you maybe send me a short video of the problem?

rogerv

peter the Search Field suddenly disappeared . Clicked on new Song it Fame back and disappeared emediatly
Shut traxx down and the Problem solved Till 9/ 10 Songs…

I had another issue using it

peter

I need a way to reproduce it. Could you record a short video of the issue? That might give me a clue what I need to do to see the issue myself. From mere screenshots I can not judge how you got there.

EDIT: OK, I see the issue with the missing search field. Seems this has been introduced in the latest iOS16 update. If you can, update to iOS17 which does not have this problem.

Is the correct song displayed if you close and reopen lyrics view?

peter

After lots of debugging, the issue with the search field is caused by an update of the library I use to show the lyrics view. It seems to have a bug on versions before iOS17. I have identified which version introduced the bug and will roll back to a prior version. I guess that should also take care of the white background color in your screenshot.

But I still need a way to reproduce the problem with the song not changing.

Does it only happen with or without autoplay? Or in both?
In your above screenshot, the title in the player shows a different song than in the list. Which one is actually playing?

rogerv

peter

I do not use the auto play.
I do not remember which song played during the screenshot. BUT i remember that i played the song that says “ played” but i Cannon find it in the History list.

peter

So, what do you do to see the error? Please give me a step by step guide.

rogerv

Tonight the system went down.
Latency by pushing any Button
Screen blanc
Songs disapear After starting
Music falter

peter

Please send my your logfiles together with the time when it started to act up. Do this via Settings > Create Support Email.