Cant create Full Backup

Damir

Hi peter, i have 21gb full backup that wont complete and this is the message i get, can you help?

Hi Peter, i have just shut down my iPad and restarted it, after doing this i have successfully made a full backup , so it seems like something was not setup properly and it needed a full restart.
Thanks Damir

peter

You are trying to save it directly to the cloud, right?

Select a destination directly on your iPad. Or deactivate Dropbox integration in the Files app. This is most likely caused by Dropbox.

Damir

peter You are trying to save it directly to the cloud, right?

Select a destination directly on your iPad. Or deactivate Dropbox integration in the Files app. This is most likely caused by Dropbox.

No i don't use iCloud or dropbox, i save my full backups in to a seperate folder on my devices , i have my iPhone 11 pro 512gb as my full backup, and on topof all that i have a mirror image backup on both my 27inch imacs.
I don't rely on any cloud based services.
I have been updating my devices to latest software, and i believe this has something to do with it, as it does not present me with an option to where i want the backup so the last resort is you power down and up and cross your fingers that it gives you the final screen to save the full backup.I am back and running for now but as Ant has pointed out it does not make me feel warm and fuzzy.
I have a number of gigs coming up and one is a large outdoor function so this will be my big test for looping feature , i am feeling nervous about being able to see what i am doing being outdoor in bright daylight.
Keep on rockn!

DickyDutch

I continue to be plagued by this problem even though I’ve tried disabling Dropbox. The only way I’ve overcome it is to reboot my iPad and try again. It’s really annoying and time consuming.

peter

Unfortunately my hands are tied. The "helper application" is either Dropbox, Google Drive or some other cloud provider integrated into the Files app. The document picker always remembers the last folder you had opened and there is no way to override this when opening the picker. So never picking something from Dropbox or Drive could be the only solution I can think of.

peter

OK, maybe the backup size is the issue then. Although the error message suggests something else. The file selector might not be able to handle such large files.

What I can do in the next update is to disable the file selector completely or only for backups exceeding a certain size. In that case the backups would be written directly into the Stage Traxx 3 folder like in earlier versions.

Damir

peter What I can do in the next update is to disable the file selector completely or only for backups exceeding a certain size. In that case the backups would be written directly into the Stage Traxx 3 folder like in earlier versions.

I don’t think that’s wise, I like to select where I want my backups, as having it in ST3 folder is quite dangerous because if you reload ST3 you also loose your backup and that’s disastrous.
I will see if this message reappears the next time I backup, perhaps while updating the operating system you need to restart the device and if that’s the case that’s a once off thing I rather do that then loose the choice where I want the update.
This issue has just surfaced recently in my case so I am hoping it’s the new operating system update that caused this. Let’s see if it is an ongoing issue , I am half way through looping all my songs so I will be doing another full backup soon.
Cheers Damir