PROBLEM IMPORTING SONGS FROM ITUNES

daniellombard

Hey friends using Stage Traxx - could you please help with a problem?

I have an older version of Stage Traxx (version 2.10.6) which I use on an older iPad. This program has always worked flawlessly for over 6 years.

I just went to use the program and practically all of my songs in all of my playlists are in RED which means Stage Traxx can not find the songs in iTunes. When I try to import the songs into the playlist, I get this:
"AT LEAST ONE SONG YOU IMPORTED HAS NO TITLE OR ARTIST FIELD SET. THIS MIGHT LEAD TO PROBLEMS LOCATING THE SONG AFTER SYNCING WITH ITUNES."

All the songs are still in iTunes just as they were before. So, what gives? Any suggestions would be helpful. Why can't Stage Traxx find this songs?
Should I delete Stage Traxx and download it again? I would need the older version as this is an older iPad and the new version of Stage Traxx isn't compatible. Is the older version of Stage Traxx even available?

Thank you and I'd appreciate any help you could give me. Does anyone have a direct email to the founder, Peter Dikant?

peter

There is an extensive FAQ entry for this problem with solutions how to fix it: https://support.stagetraxx.com/d/500-missing-songs

To reach support via email please use support@stagetraxx.com but reaction times are the same as here in the forum and keeping these topics in the forum might be useful for other users with the same problem.

You can always install the version of Stage Traxx you purchased via the purchases section of the App Store. But reinstalling the app will not help with your problem. Also migrating to version 3 will only work after you fix this issue. So please read through the FAQ entry, fix the tags on your songs and then repair the links. This will prevent the problem from happening in the future.