Hi. Question about backups. I created a full backup and when prompted, I named it 12/14/2020. Where is the backup located so I can restore it if needed? Looked in Dropbox, Files app and can’t find it anywhere. Suggestions? Thanks.
Open the Files App, then "On my Phone" (or iPad), then select the "Stage Traxx 3" folder. If you can't find it immediatly, change the sort order to most recent first.
And here with screenshots: https://stagetraxx.com/user-guide/backups/#access-backup-via-files-app
I can’t find it on my iPad. I went to settings, create full backup and named it Stagetraxx backup 12/20, it created it, and now I can’t find it anywhere. Am I doing something wrong?
You're doing nothing wrong. Did you change the sort order in the Files app to show newest files first?
When I go to the files app, click on my iPad, I see the StageTraxx folder. When I don’t see my backup file I created. I do see my tracks. But no backup file. Is that right?
No, that's not right. The backup should be in that folder. How many songs do you have stored there? Can you try to create a new backup, and sort the file list by date descending so that newest files are on top?
So I tried it again this morning and it’s there now. I don’t see any of my other backup attempts but this one is the very first icon I see. Oh well. Glad my work is saved. Thanks for your help.
This is with the new version 3.3.1? If yes, then you did also use some special characters in the backup name that are now automatically replaced.