• Support

  • Multitrack out of sync/crossfade greyed/waveform sync not responding

Hello Peter. I’m facing 3 issues that they drive me crazy!
Latest version 3.819
(iPad)

  1. Multitrack Song of 2 tracks. track 1 Imstrumental track 2 backing vocals.
    Both tracks same sample rate stagetraxx also same.
    Random out of sync playback of the vocals (delayed). Usually if I close the song play another one and replay it it’s synced. But happened couple of times in a couple of song in my live performance and not good!!
  2. The crossfade button greys out and becomes inactive at random time in the song. Need to close the main song window go to songs or playlist go back again to become active!
    (iPhone)
  3. Waveform seek not responding randomly ( waveform seek during playback activated!) least important out of the three

Issues 2 is fixed in the new version 3.8.20. Issues 3 is likely a user error. Just touching the waveform does not change position. It uses a slide gesture. You need to slide your finger over the waveform.

For issue 1 I need to see your logfiles. Please go to Settings > Create Support Email.

    peter Peter Of course I know it’s a slide gesture! But still nothing happening. Thumbs up for fix 2 and will create a log email for you for issue 1.