Hello!
We are currently in the process of switching over to Stage Traxx from a midi based system for playing backing tracks for our band, and we have found what appears to be a glitch with the interface to the Focusrite 18i20 3rd gen interface.
We are getting very noticeable noise on output channels 5,7 &8, the rest of the channels are clean. We each own the same interface, so we tried 3 different units and got the same result.
We also tried using a Mac computer as well as an iPad for playback. The noise carried over using both.
Lastly, we wanted to make sure it was not in our mixer, so we switched mixers, and again, found that the noise followed.
Any ideas why this might be happening, or how we can fix this?
Thanks!