Using playlist and selected Autoplay next song

NeilC

Hi Peter, yesterday I updated to newest update
Last night at my gig I was in my playlist selected next song and also Autoplay
Then ipad went crazy playlist was scrolling itself continuously like a loop 🔁
All I did was select next song to play and then pressed the auto play
Then ipad went crazy

Kind regards

Neil

peter

Can you confirm you are on version 3.7.3? Do you have any loops at the end of your songs? What steps are needed to reproduce the problem?

NeilC

peter

Hi Peter, I’m using newest version I downloaded it yesterday afternoon.

The steps needed to get this to happen again
It only happened once last night
Though I will say that song was coming to end as I selected the Autoplay in the playlist at the time
Or I may of gone out of that playlist to look for another song then pressed the Autoplay

Hope this helps Peter

Thank you for fast reply

Kind regards

Neil

NeilC

peter

Hi Peter I do not have loops at end of my songs I wouldn’t know how to use this feature.?

peter

OK, could you send me your logfiles together with the name of the song that ended right before this problem happened? To do so open Settings > Create Support Email. Did you engage Autplay seconds before the song ended?

NeilC

peter

Hi Peter yes I did engage auto play seconds before song ended

NeilC

peter

I’m not sure what song it was Peter but I will send log files ? Please show me how to send log files they are in my iPad and I’m sending you this from my iPhone
😃

peter

peter OK, could you send me your logfiles together with the name of the song that ended right before this problem happened? To do so open Settings > Create Support Email.

All Crossfade settings are in Settings > Fade Settings. And full autoplay can be enabled in both Playlists and Queue: https://stagetraxx.com/user-guide/playlists/#autoplay-repeat

peter

I think I managed to reproduce the problem by engaging autoplay after the crossfade time has already been reached. So if my crossfade is set to 10 seconds. Engaging autoplay 5 seconds before the end of the song will cause this issue. Is that what happened?

Clearly a bug. A workaround would be to engage autoplay before the crossfade time is reached. Depending on your settings that could be up to 15 seconds before the end of the song.

NeilC

peter

How do I change the settings to allow more time between cross fade ?

Previous versions would allow full auto play on all the playlist you was playing did you remove that Peter

NeilC

peter

Hi Peter I’ve sent you log files 😊

Thank you for your Amazing support.

Kind regards

Neil C

peter

Don't worry, based on the Logfiles you sent, I am pretty sure the error is caused by selecting autoplay just seconds before the song ended. I will fix it in the next version 3.7.4.