Help! Got a new iPad , installed the Stage Traxx 3 app, purchased full version, and it will not import anything from my iTunes library. Wondering if this is a service provider issue, a purchase song issue, or if I’m incorrectly using the app. I’m not tech savvy, so forgive the ignorance. I’ve watched the getting started YouTube video, following the steps, but once it gets to the listing of songs, artists, playlists etc, it shows nothing to import. Is there a helpline number to call by chance? I have the IPad Mini 6th Generation.